Shipping & Returns

Return Policy
Returns

We want you to love your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

To be eligible for a return:

Items must be unused, unwashed, and in original condition
Items must be returned in the original packaging
Proof of purchase (order number or receipt) is required
Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return:

Used or washed bedding products
Items marked as final sale
Gift cards
Return Process

To initiate a return, please contact us at:

📧 sales@marcielobedding.com

Please include:

Your order number
Reason for return
Photos (if item is defective or damaged)

Once your return request is approved, we will provide instructions on how to return your item.

Return Shipping & Restocking Fee
Customers are responsible for return shipping costs
A 15% restocking fee will be deducted from the refund amount for all approved returns
Original shipping fees are non-refundable
Return Address

Please do not send returns without prior authorization.

Approved returns should be sent to:

Marcielobedding
2460 Peck Rd
Whittier, CA 90601
United States

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

We will:

Provide a replacement, or
Issue a full refund (including original shipping cost)

Restocking fees and return shipping costs will not apply in these cases.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

Refunds will be issued to your original payment method, minus any applicable restocking fees
Please allow 5–10 business days for processing
Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

If you have any questions about our Return Policy, please contact us at:

📧 sales@marcielobedding.com